Privacy Policy
Privacy Policy
Introduction
This statement explains how Chargeflow (a trading style of Livena Group Ltd) collects, uses, and protects your personal data in compliance with the UK General Data Protection Regulation (UK GDPR). Your trust is paramount, and we are committed to safeguarding the information you share with us.
Our Identity: Chargeflow (A division of Livena Group Ltd)
Contact Email: info@chargeflow.co.uk
Introduction
This statement explains how Chargeflow (a trading style of Livena Group Ltd) collects, uses, and protects your personal data in compliance with the UK General Data Protection Regulation (UK GDPR). Your trust is paramount, and we are committed to safeguarding the information you share with us.
Our Identity: Chargeflow (A division of Livena Group Ltd)
Contact Email: info@chargeflow.co.uk
Introduction
This statement explains how Chargeflow (a trading style of Livena Group Ltd) collects, uses, and protects your personal data in compliance with the UK General Data Protection Regulation (UK GDPR). Your trust is paramount, and we are committed to safeguarding the information you share with us.
Our Identity: Chargeflow (A division of Livena Group Ltd)
Contact Email: info@chargeflow.co.uk
Information We Collect
We primarily collect data through the "Book Your Free Home Survey" form to provide you with a fixed installation quote.
Contact Data: Full Name, Email Address, and Phone Number. This is used for scheduling the survey and communicating the final quotation.
Property Data: Postcode, Property Type (e.g., house with driveway, flat), and Ownership Status. This technical information is essential for calculating the feasibility and cost of the fixed quote.
Survey Data: Details regarding your main fuse box location and preferred date/time for the visit.Your Legal Rights: Under UK GDPR, you have the right to request access, correction, or erasure of your personal data. To exercise any of these rights, please contact us at info@chargeflow.co.uk.
Information We Collect
We primarily collect data through the "Book Your Free Home Survey" form to provide you with a fixed installation quote.
Contact Data: Full Name, Email Address, and Phone Number. This is used for scheduling the survey and communicating the final quotation.
Property Data: Postcode, Property Type (e.g., house with driveway, flat), and Ownership Status. This technical information is essential for calculating the feasibility and cost of the fixed quote.
Survey Data: Details regarding your main fuse box location and preferred date/time for the visit.Your Legal Rights: Under UK GDPR, you have the right to request access, correction, or erasure of your personal data. To exercise any of these rights, please contact us at info@chargeflow.co.uk.
Information We Collect
We primarily collect data through the "Book Your Free Home Survey" form to provide you with a fixed installation quote.
Contact Data: Full Name, Email Address, and Phone Number. This is used for scheduling the survey and communicating the final quotation.
Property Data: Postcode, Property Type (e.g., house with driveway, flat), and Ownership Status. This technical information is essential for calculating the feasibility and cost of the fixed quote.
Survey Data: Details regarding your main fuse box location and preferred date/time for the visit.Your Legal Rights: Under UK GDPR, you have the right to request access, correction, or erasure of your personal data. To exercise any of these rights, please contact us at info@chargeflow.co.uk.
Legal Basis and Use of Your Data
We process your personal data based on the following lawful grounds:
Contractual Obligation: Processing is necessary to take steps at your request before entering into a contract, specifically by arranging the free survey and generating the guaranteed fixed-price quote.
Legitimate Interests: We use your data to maintain business records, analyse our marketing effectiveness, and improve our quotation process.
Consent: If you explicitly opt-in for marketing communications, we will send information regarding smart energy savings, EV tariffs, and future offers. You may withdraw this consent at any time.
Legal Basis and Use of Your Data
We process your personal data based on the following lawful grounds:
Contractual Obligation: Processing is necessary to take steps at your request before entering into a contract, specifically by arranging the free survey and generating the guaranteed fixed-price quote.
Legitimate Interests: We use your data to maintain business records, analyse our marketing effectiveness, and improve our quotation process.
Consent: If you explicitly opt-in for marketing communications, we will send information regarding smart energy savings, EV tariffs, and future offers. You may withdraw this consent at any time.
Legal Basis and Use of Your Data
We process your personal data based on the following lawful grounds:
Contractual Obligation: Processing is necessary to take steps at your request before entering into a contract, specifically by arranging the free survey and generating the guaranteed fixed-price quote.
Legitimate Interests: We use your data to maintain business records, analyse our marketing effectiveness, and improve our quotation process.
Consent: If you explicitly opt-in for marketing communications, we will send information regarding smart energy savings, EV tariffs, and future offers. You may withdraw this consent at any time.
Disclosure and Sharing of Your Data
We do not sell your personal data. We share it only with parties necessary to deliver the requested service:
Certified Installation Partner: Your contact and property data is shared with our approved installer, Konig Electrical Solutions, for the sole purpose of scheduling and carrying out the site survey and installation.
Group Companies: Data is processed and stored internally within the structure of Livena Group Ltd for accounting and management purposes.
Disclosure and Sharing of Your Data
We do not sell your personal data. We share it only with parties necessary to deliver the requested service:
Certified Installation Partner: Your contact and property data is shared with our approved installer, Konig Electrical Solutions, for the sole purpose of scheduling and carrying out the site survey and installation.
Group Companies: Data is processed and stored internally within the structure of Livena Group Ltd for accounting and management purposes.
Disclosure and Sharing of Your Data
We do not sell your personal data. We share it only with parties necessary to deliver the requested service:
Certified Installation Partner: Your contact and property data is shared with our approved installer, Konig Electrical Solutions, for the sole purpose of scheduling and carrying out the site survey and installation.
Group Companies: Data is processed and stored internally within the structure of Livena Group Ltd for accounting and management purposes.
Data Security and Retention
We are committed to protecting your data.
Our Company: Chargeflow (A division of Livena Group Ltd) Contact Email: info@chargeflow.co.uk
We have put in place robust security measures to prevent your personal data from being lost or misused.
Data Security and Retention
We are committed to protecting your data.
Our Company: Chargeflow (A division of Livena Group Ltd) Contact Email: info@chargeflow.co.uk
We have put in place robust security measures to prevent your personal data from being lost or misused.
Data Security and Retention
We are committed to protecting your data.
Our Company: Chargeflow (A division of Livena Group Ltd) Contact Email: info@chargeflow.co.uk
We have put in place robust security measures to prevent your personal data from being lost or misused.
Your Rights
Under UK GDPR, you have the right to access your data, rectify inaccuracies, request erasure, restrict processing, and withdraw consent. To exercise any of these rights, please email us at info@chargeflow.co.uk.
Your Rights
Under UK GDPR, you have the right to access your data, rectify inaccuracies, request erasure, restrict processing, and withdraw consent. To exercise any of these rights, please email us at info@chargeflow.co.uk.
Your Rights
Under UK GDPR, you have the right to access your data, rectify inaccuracies, request erasure, restrict processing, and withdraw consent. To exercise any of these rights, please email us at info@chargeflow.co.uk.